The Business Springboard

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Giving Feedback – 1/2 Day

Giving Feedback is a fundamental tool in managing performance, both good and bad, however, it can be one of the more difficult management skills to conquer! It’s human nature to dread having a difficult conversation, as much as it’s often forgotten to say ‘well done’. By understanding the principles of what constitutes effective feedback we can then look at tools and tactics to deliver it in a way to get real results, leading to positive changes in poor performance or consistent good performance.

The course focuses on the improving a manager’s skills in delivering feedback, making this process much more effective and something that can be looked forward to rather than dreaded!

Who will this course benefit?

This course is suitable for managers at all levels who wish to improve their skills in giving positive and negative feedback, to get more effective and consistent performance from their team. This course is the ideal opportunity to fine-tune your feedback techniques in a safe environment.

By the end of the course you will be able to:

  • Understand the difference between feedback, praise and criticism
  • Gain an appreciation of what makes up effective feedback
  • Be information specific
  • Overcome personal fears of having a difficult conversation
  • Develop a personal improvement plan

The cost for this course is £159.00 + vat per delegate